1. General Policy
Rechivo Host provides digital services including web hosting, domain registration, website development, e-commerce development, website maintenance and other online services.
Because many of our services involve immediate digital provisioning, custom work or third-party costs, refunds may not be available in every situation.
2. Hosting Services
Hosting refunds, where applicable, may be considered only when a request is submitted within the applicable refund period communicated at the time of purchase.
Refund eligibility may depend on the hosting plan, service usage, account status and reason for cancellation.
3. Domain Registration
Domain registration, renewal and transfer charges are generally non-refundable after registration or renewal has been successfully processed because domain services may involve third-party registries and immediate provisioning.
4. Website Development
Website development and custom programming projects are handled according to the agreed project scope, milestones and payment terms.
Payments for work already completed, delivered or approved may not be refundable.
5. Custom Development
Custom PHP, MySQL, API integration, e-commerce and other development services may require advance payments. Once development work has started, refunds may be limited according to the work completed and third-party expenses incurred.
6. Duplicate Payments
If you accidentally make a duplicate payment for the same service, please contact us with the transaction details. After verification, eligible duplicate payments may be refunded through the applicable payment method.
7. Failed Transactions
If money has been debited from your account but the service payment has not been successfully recorded, please contact us with the transaction reference.
We will verify the transaction and take appropriate action.
8. Non-Refundable Situations
- Change of mind after service activation
- Domain registration or renewal already completed
- Services already fully delivered
- Custom development work already completed
- Violation of our Terms & Conditions
- Fraudulent or unauthorized use of services
- Third-party charges that cannot be recovered
9. Refund Request
To request a refund, contact Rechivo Host through our Contact Page .
Please provide:
- Your name
- Registered email address
- Order or transaction reference
- Service purchased
- Reason for the refund request
10. Refund Processing
If a refund is approved, processing time may depend on the payment gateway, bank or financial institution used for the transaction.
11. Cancellation
Customers may request cancellation of eligible services by contacting us. Cancellation of a service does not automatically mean that previous payments will be refunded.
12. Policy Changes
Rechivo Host may update this Refund Policy from time to time. Changes will be published on this page with the updated date.
13. Contact
For refund, cancellation or payment-related questions, please contact Rechivo Host through our Contact Page .